Data Deletion Instructions
Effective Date: August 18, 2026
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Super Social, LLC (“Super Social,” “we,” “us,” or “our”) allows users and individuals to request deletion of eligible personal information associated with Super Social services and connected third-party platforms.
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These instructions apply to information processed through:
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supersocial.biz
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app.supersocial.biz
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Super Social accounts
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AI Receptionist and AI Assistant features
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lead and contact management
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phone and SMS communications
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WhatsApp
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Facebook Messenger
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Instagram
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Threads
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Meta Lead Ads and Instant Forms
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website forms and web chat
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other connected Super Social services
How to Request Data Deletion
To request deletion of your eligible personal information, email:
Use the subject line:
Data Deletion Request
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Please include enough information for us to identify the applicable account or data, such as:
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your name
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email address
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phone number, if relevant
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business or organization name, if relevant
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the Super Social account or service involved
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the Facebook, Instagram, WhatsApp, Threads, or other connected account involved, if applicable
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a description of the information you want deleted
Do not send passwords, access tokens, payment-card numbers, or other sensitive authentication credentials.
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Verification
For security and privacy reasons, Super Social may need to verify your identity or authority before completing a deletion request.
If the request relates to information controlled by a business that uses Super Social, we may direct you to that business or coordinate with that business as appropriate.
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What Happens After a Request
After a valid deletion request is verified, Super Social will delete or de-identify eligible personal information as required by applicable law and our contractual obligations.
Some information may be retained when necessary or permitted for purposes such as:
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complying with legal obligations
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fraud and abuse prevention
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security
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billing and transaction records
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resolving disputes
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enforcing agreements
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maintaining legally required records
Deleted information may remain temporarily in backup systems until those backups are overwritten or expire according to our normal retention procedures.
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Meta Platform Data
If you have connected or interacted with Super Social through Meta products such as Facebook, Facebook Messenger, Instagram, Threads, WhatsApp, Meta Lead Ads, or Instant Forms, you may request deletion of eligible information received by Super Social through those integrations using the process above.
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Disconnecting a Meta account or integration may stop future data collection through that connection, but it may not automatically delete information previously received by Super Social.
To request deletion of previously received Meta-related information, email support@supersocial.biz with the subject Data Deletion Request.
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Customer and Lead Data
If your information was collected by a business using Super Social—for example, because you called, texted, submitted a form, sent a social-media message, or became a lead—that business may be responsible for determining how your information is used.
You may contact that business directly regarding your privacy rights. Super Social will assist its customers with eligible deletion requests where required.
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Contact
For privacy or data-deletion questions:
Super Social, LLC
support@supersocial.biz
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Once published, the three URLs we should use for Meta are:
Privacy Policy: https://www.supersocial.biz/privacy-policy
Terms of Service: https://www.supersocial.biz/terms-of-service
Data Deletion: https://www.supersocial.biz/data-deletion
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